Under its campaign dubbed ‘Banking at the Speed of U!’, dfcu Bank has announced a new enhancement to its digital services, with the introduction of cardless deposit functionalities across the country. With the new service, both dfcu and non-dfcu customers will be able to make free cash deposits into any dfcu Bank account using dfcu ATMs countrywide.
The development follows the Bank’s recent replacement of its ATM fleet with new Smart ATM recyclers, which in addition to cash withdrawals and statement provisions, accepts card and cardless deposits from customers.
Faridah Nalubega, Manager Cards and Money Transfers at dfcu Bank said the ATM deposit functionality is a welcome addition to the Bank’s portfolio of services and products whose value lies in making banking easy, fast, and safe for customers.
“We believe that everyone who has already adapted the use of Mobile Wallets or Cashless transactions is going to embrace our new service. Whether you are the customer that must make an urgent deposit, or you are deliberately trying to minimize time spent in banking hall queues, the Cardless Functionality will serve you well,” she said.
“24/7 Cardless Deposits will provide our customers with the option to bank their money in a way that is fast, simple and offers safety because of the security features available at our ATM points. Whether or not one banks with dfcu, they will be able to make deposits to any of our accounts at all hours, at over 60 ATMS.” She added.
Lloyd Jonathan Busuulwa, Head Alternative Channels at dfcu Bank noted that the enhancement reinforces the Bank’s commitment to offer banking solutions that fit into the lives of its customers. With our new campaign, ‘Banking at the Speed of U!’ we made a commitment to our clients; to be a bank that understands and meets their needs in a world that is transforming continuously. With the countrywide introduction of Cardless ATM Deposits, we are keeping that promise by offering convenience that doesn’t have a timeout.”
“It is our hope that customers will embrace this technological stride and be part of our exciting future which will have even more advancements,” Busuulwa concluded.
The implementation of dfcu Bank’s Digital Strategy has been quickened by the outbreak and continued impact of the CORONAVIRUS, which has changed the way that communities, nations and companies operate. At the recently concluded dfcu Limited Annual General Meeting, dfcu’s CEO Mathias Katamba restated the institution’s commitment to the safety of its staff, customers, partners and communities through among other things, the digitization of its internal and customer-serving processes.
Under ‘Banking at the speed of U!’, dfcu promises to deliver a range of products and services that will live up to that commitment and place it on the path to becoming a next-generation Bank.